Please read this Privacy Policy carefully before using the glassrangewa.com.au Website (the “Website”) operated by Glassrange WA formed in Perth, Western Australia (“us”, “we”, “our”).
This privacy policy sets out how we use and protect any information you give us when using our Website. We are committed to ensuring that your privacy is protected.
Should we ask you to provide certain information by which you can be identified when using this Website, then you can be assured that it will only be used in accordance with this privacy statement.
Your access to, and use of our Website is conditional upon your acceptance of and compliance with this Privacy Policy.
This Privacy Policy applies to everyone, including but not limited to: visitors, users, and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.
What Information do we collect? Where do we get this information? How we use this Information
We may collect the following Information:
Name and Address Details
Telephone number
Contact information, including email address
Demographic Information such as postcode
Other Information relevant to customer surveys and offers
We require this information to understand your needs and provide you with a better service. We may use Information to improve our products and services.
We may periodically send promotional emails about new products, new services, special offers, or other information that we think you may find interesting using the email address you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail.
We may use the Information to customise the Website according to your interests.
This is a summary of the Information we collect about you, Including the Item of Information, The Specific Information, Where we get this Information, and How we use this Information:
Identifying Information – Name
Information submitted by the consumer.
- Auditing transactions that the consumer has entered into;
- Detecting security incidents;
- Enforcing our Terms and Conditions;
- Marketing and advertising;
- Participation in surveys and contests;
- Performing services;
- Processing or fulfilling orders or transactions;
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such actions;
- Providing customer service;
- Resolving disputes;
- Short-term transient use;
- Verifying customer information.
Identifying Information – Postal and Shipping address
Information submitted by the consumer.
- Performing services;
- Providing customer service;
- Verifying customer information.
Identifying Information – Phone number
Information submitted by the consumer.
- Performing services;
- Providing customer service;
- Verifying customer information.
Identifying information – IP address
- Tracking pixels;
- The observation and recording of activities by the business, such as through the use of cookies.
- Analytics.
Identifying Information – Email address
Information submitted by the consumer.
- Detecting security incidents;
- Enforcing our Terms and Conditions;
- Marketing and advertising;
- Participation in surveys and contests;
- Performing services;
- Processing or fulfilling orders or transactions;
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such actions;
- Providing customer service;
- Resolving disputes;
- Short-term transient use;
- Verifying customer information.
Commercial information – Products or services purchased, obtained or considered
Information submitted by the consumer.
- Auditing transactions that the consumer has entered into;
- Creating new features.
Internet or other electronic activity – Browsing history
- Tracking pixels;
- The observation and recording of actions by the business, such as through the use of cookies.
- Analytics.
Internet or other electronic activity – Search history
- Tracking pixels;
- The observation and recording of activities by the business, such as through the use of cookies.
- Analytics.
Internet or other electronic activity -Information regarding your interaction with our Website or application
- Tracking pixels;
- The observation and recording of activities by the business, such as through the use of cookies.
- Analytics.
With whom we share your Information
We share your Personal Information with the following categories of third parties for the following reasons:
Category of the third party and Why your Information is shared with the third party
Customer management systems
- To manage our interactions with you.
Email marketing vendors
- To market to you via email;
- To manage our interactions with you;
- To process transactions;
- To notify you when updates need to be made to your policies.
Parties that need to operate the Website
- To manage our interactions with you;
- To analyse your interactions with us or our Website.
Data analytics providers
- To analyse your interactions with us or our Website.
How we protect your Information
We have implemented the following measures to protect and safeguard your Personal Information:
- limiting the amount of personal information that we collect to strictly necessary only;
- using SSL or other secure connection technologies when receiving or sending personal Information beyond internal networks;
- having comprehensive security policies and procedures;
- implementing and monitoring intrusion prevention and detection systems.
Sale of your Information
We do not sell your Personal Information. If you would like to opt-out of future sales, please use the website enquiry form to contact us.
Cookies
A cookie is a small piece of data sent from a website and stored on your computer by your web browser. The file is added once you agree to store cookies on your computer or device, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow sites to respond to you as an individual. The Website can also tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.
This Website collects cookies and may use cookies for reasons including, but not limited to:
- Analyse our web traffic using an analytics package;
- Identify if you are signed in to the Website;
- Test content on the Website;
- Store information about your preferences;
- Recognise when you return to the Website.
Overall, cookies help us provide you with a better Website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us.
You can accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This setting may prevent you from taking full advantage of the Website.
Children’s Privacy
This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal Information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.
Analytics Programs
This Website uses Google Analytics to collect information about you and your behaviours. If you would like to opt-out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.
Your rights
Depending upon where you reside, you may have the following rights concerning your Personal Information.
Right and Applies To
- The right to access your Information – Everyone
- The right to say no to the sale of your personal Information – Everyone
- Rectification of Information: the right to request that we amend any of the Information that we have collected about you – Everyone
- The right to withdraw your consent to the processing of your data – Everyone
- The right to complain about our collection, sharing and processing of data with competent authorities in the proper jurisdiction – Everyone
Exercising your rights
You may exercise the rights specified above by submitting a consumer request to the person accountable for our privacy practices and policies, whose contact information is below.
We will need to verify your identity before effectuating your request. To verify your identity, you will need to provide us with the following Information with your request:
- Name;
- Phone number;
- Email address.
Please note that we may be unable to process your request if you do not provide us with the above Information.
We will respond to most consumer requests within 30 days of receipt. However, some requests may take longer. We will notify you in writing if we need more time to respond (up to an additional 30 days). We can deny your request(s) if certain exceptions in the law apply. If we do deny your request(s), we will provide you with the reasons for such denials.
Accountability
Glassrange WA is accountable and responsible for our privacy practices and procedures:
You may lodge a complaint with us, and you may also lodge a complaint with the Office of Fair Trading in Western Australia.
Third-Party websites
This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such sites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
Do Not Track
Do Not Track is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support Do Not Track (“DNT”). You can either enable or disable Do Not Track by visiting your browser’s Preferences or Settings page.
Transferring Data
We plan to transfer data to Australia. This means that your Information may be processed in a country outside of Australia, and it may be accessible to law enforcement authorities and national security authorities of that country and jurisdiction.
Changes to Privacy Policy
We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated privacy policy to this Website.
Questions
If you have any questions about this Privacy Policy, please contact us.